Client opinion poll on Estate Agents

Clients are often more than willingly to provide phone numbers when sending an enquiry, but when called seem reluctant to discuss their requirements, even to the point of 'requesting' that you never call again. We know that it can be very annoying for people who have sent the odd tentative enquiry via a property portal to recieve many phone calls from agents they may not even remember sending enquiries to, and we have always held the policy that we do not want to come across as a 'pushy agent', jumping on the phone the minute we receive an enquiry.

However, this often means we 'miss the boat ' when it comes to arranging viewing appointments. Years of experience has taught us there is no 'right' way as each client differs but it is important for us to know what clients want when it comes to how they would like their enquiries to be responded to. The 'personal touch' that a phone call offers obviously works in many cases, but in others it alienates and irritates.

In order to get it right - or as right as can be, we value opinions on how YOU feel about being contacted by agents and would be grateful if you could fill in our short opinion poll on the subject.


* Name :
* Email :
Once the decision has been made to buy in Turkey, how do you initially make enquries. Do you research areas and then look for properties within that area, or do you just choose properties that you like the look/price of? : Both
Property
Area
Are you more likely to : Contact 2 or 3 Agents
Contact as many agents as possible
Establish a good relationship with one
Would you be happier receiving an intial response to your enquiries by : Phone
Email
Before you actually book a trip to Turkey, do you feel it would be beneficial to have an indepth telephone conversation regarding your requirements? : No
Unsure
Yes
We know that many agents will contue calling on a regular basis. How many follow up calls by agents would you tolerate before it becomes 'annoying'? : 3-5
6-10
1-2
Sometimes we feel a property would be perfect for a particular client, even though that client hasn't chosen to view it. Would you be prepared to take an agents advice? : Depends
No
Yes
If depends (above), what would your answer depend on? :
When looking for a property, where do you first start your search :
What other methods do you use other than the main one ticked above :
Any other comments you may wish to make? :

We thank you for your time and hope to improve our service from your answers.